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Leider bin ich mit den ersten Schritten sehr unzufrieden. Ich konnte die kostenlose Version herunterladen und mich einigermaßen zurechtfinden, daher habe ich die Pro-Version gekauft. Ich finde jedoch keinerlei Einstellungen für die Ausgabe, nicht einmal in den Erklärungen. Wie kann ich Bildpositionen, Textgrößen und -positionen, Inhalte usw. anpassen? Ich finde nichts in den Plugins, Komponenten oder erstellten Modulen. Falls dies nicht möglich ist, storniere ich hiermit den Kauf und bitte um Rückerstattung.

Hello,

thank you very much for the quick information. I'm using CK Page Builder. I'm experiencing the following problems and difficulties:

1. Your program isn't self-explanatory and is extremely difficult and cumbersome for me as a layperson. Although I've been working on my websites for over 20 years, my experience isn't sufficient to understand everything.
I've now found a link with some basic explanations: https://www.youtube.com/watch?v=PvoebNVv07o

It would be very helpful if you could find all possible links to your product on your website. Depending on the country, it can be difficult to find them. However, this wasn't enough.

2. I have not found a way to disable the image or, as a result, to change the size and position of the image.

3. If you want to use the button, it is not possible to change the label or adjust the color.

3. A button for "Clear" isn't possible either; the word can't simply be changed into German. It would also make sense that if there's a button for "Start," there should also be a button to "Clear" the search results.

4. The settings offer the option to display different dates. For me, it would be important to be able to limit this to a single year. Currently, it's always a fixed date. If I want to publish a collection of court rulings, the year is crucial, not every day; it becomes too cluttered.

5. Nothing was displayed in the dropdown box for one of the articles. I have no idea if it's Joomla or your program.

6. I wanted to disable the display of data below the text, but I can't find the option.

    Typ: Article | Autor: Bert Heidekamp | Kategorie: Krankentagegeld-Urteile | Sprache: *

7. Furthermore, I didn't want to display all categories, as there are different links in the menus depending on the type of insurance (health insurance, life insurance, etc.). But they're always displayed anyway. I haven't found a way to deactivate them.

In conclusion:

I've invested many hours searching for tutorial videos because your website isn't helpful enough. There are no videos at all for a layperson, even short ones. I find everything very difficult, complicated, and not user-friendly. I think the idea is great, but I can't implement it efficiently in my schedule and most likely won't use the program. I'm looking for alternatives. If an extension was agreed upon with the order, I will cancel it. I already wrote to you stating that I'm withdrawing/disputing the purchase, but you haven't responded to that either. Therefore, I'm more disappointed than impressed. Unfortunately, your English in the video is extremely difficult to understand (my English isn't very good either), but I expect better quality for tutorials or video publications, so that even YouTube translators can understand them. Unfortunately, you also didn't consider adding a track or multilingual subtitles when creating the video.

I wish you all the best.

Please confirm the cancellation if an automatic update is included. And perhaps in the future a program will emerge that is also understandable for a layperson.

Mit freundlichen Grüßen von
Bert Heidekamp

The next problem is that you don't allow PDF document uploads. That's because I included my email with the images in it. I find your service inflexible and cumbersome. I also uninstalled your plugin, as there were additional problems with the article. Only after uninstallation did everything work again. Your product in no way meets my expectations or what I expected to receive. There's simply a lack of additional information on your website.

Kopie von Mail:

On 27/12/25 02:09, [email protected] wrote:

Hello,

thank you very much for the quick information. I'm using CK Page Builder. I'm experiencing the following problems and difficulties:

1. Your program isn't self-explanatory and is extremely difficult and cumbersome for me as a layperson. Although I've been working on my websites for over 20 years, my experience isn't sufficient to understand everything.
I've now found a link with some basic explanations: https://www.youtube.com/watch?v=PvoebNVv07o

It would be very helpful if you could find all possible links to your product on your website. Depending on the country, it can be difficult to find them. However, this wasn't enough.

2. I have not found a way to disable the image or, as a result, to change the size and position of the image.

3. If you want to use the button, it is not possible to change the label or adjust the color.

3. A button for "Clear" isn't possible either; the word can't simply be changed into German. It would also make sense that if there's a button for "Start," there should also be a button to "Clear" the search results.

4. The settings offer the option to display different dates. For me, it would be important to be able to limit this to a single year. Currently, it's always a fixed date. If I want to publish a collection of court rulings, the year is crucial, not every day; it becomes too cluttered.

5. Nothing was displayed in the dropdown box for one of the articles. I have no idea if it's Joomla or your program.

6. I wanted to disable the display of data below the text, but I can't find the option.

    Typ: Article | Autor: Bert Heidekamp | Kategorie: Krankentagegeld-Urteile | Sprache: *

7. Furthermore, I didn't want to display all categories, as there are different links in the menus depending on the type of insurance (health insurance, life insurance, etc.). But they're always displayed anyway. I haven't found a way to deactivate them.

In conclusion:

I've invested many hours searching for tutorial videos because your website isn't helpful enough. There are no videos at all for a layperson, even short ones. I find everything very difficult, complicated, and not user-friendly. I think the idea is great, but I can't implement it efficiently in my schedule and most likely won't use the program. I'm looking for alternatives. If an extension was agreed upon with the order, I will cancel it. I already wrote to you stating that I'm withdrawing/disputing the purchase, but you haven't responded to that either. Therefore, I'm more disappointed than impressed. Unfortunately, your English in the video is extremely difficult to understand (my English isn't very good either), but I expect better quality for tutorials or video publications, so that even YouTube translators can understand them. Unfortunately, you also didn't consider adding a track or multilingual subtitles when creating the video.

I wish you all the best.

Please confirm the cancellation if an automatic update is included. And perhaps in the future a program will emerge that is also understandable for a layperson.

...................................

The next problem is that you don't allow PDF document uploads. That's because I included my email with the images in it. I find your service inflexible and cumbersome. I also uninstalled your plugin, as there were additional problems with the article. Only after uninstallation did everything work again. Your product in no way meets my expectations or what I expected to receive. There's simply a lack of additional information on your website.

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