Latest post by spotteron on Thursday, 26 February 2026 15:46 EET
Dear Support,
we have an issue with jfilters on this live site:
https://www.citizen-science.at
when clicking a filter item on the left side, the results do not show the description.
In the settings of the Result Page Menu Item, show description is "show"
Result Description: Show
Description Length: 512
The same is true under Components > JFilters > Options > Results (Description: Show, Limit 512)
what can be the issue there?
thanks and all the best
Jonathan
Hi
Your results page does not seem to use the menu item you created.
Did you select that menu item in the filtering module's Results Page setting?
Also if you created a template override for the results, please check if the description is included there.
Tips:
You can use the List Search and the Scrollbar After features for filters with a lot of options like your "Topic".
Kind regards
Sakis Terzis
Founder and Lead Developer
The results page Item was "unpublished" in the menu - that causes that behavior.
We have moved the results item to a hidden menue and published it.
Perhaps something good to know for support, the filtering still works with an unpublsihed results item, but some features are not working:
Ticket closed.
all the best!
Jonathan