Support

CNVC

Saturday, 17 September 2022 00:08 EEST

Hello. I'm double checking:

I purchased your PRO JFilters version (FANTASTIC!) and I want to double check, do I still need the free one installed too?

I'm getting this message in Joomla to update the free version from 1.5.6 to 1.6.1. The update isn't working. I'm guessing it's because I have the PRO (and key)?

Can I now delete the free version?

Thank you!

sakinho

Saturday, 17 September 2022 20:24 EEST

Hi

Thank you for the nice words!

There is only 1 version installed in a Joomla installation but possibly the update sites functionality uses the update stream (i.e. url) of the free version.

Please go to System > Update Sites and press the "Rebuild" button at the top of the page.

Let me know if that worked.

Kind regards,

Sakis Terzis

Founder and Lead Developer

CNVC

Monday, 19 September 2022 21:38 EEST

That worked! thanks so much :-)

CNVC

Monday, 19 September 2022 22:03 EEST

SORRY - spoke to soon. The "free" version is gone but now I'm getting this message for the PRO version:

The checksum verification failed. Please make sure you are using the correct update server!

JFilters PRO

https://update.blue-coder.com/streams/jfilters-pro/joomla.xml

sakinho

Tuesday, 20 September 2022 13:27 EEST

Hi

Please check again and let me if the issue is fixed.

Kind regards,

Sakis Terzis

Founder and Lead Developer

sakinho

Wednesday, 21 September 2022 20:44 EEST

Hi

Could you please let us know if the problem is resolved?

Thanks

Kind regards,

Sakis Terzis

Founder and Lead Developer

CNVC

Thursday, 22 September 2022 23:34 EEST

Yes, thank you! I ended up flushing all browser cache and restarting and that seemed to do the trick.

sakinho

Friday, 23 September 2022 15:19 EEST

Great!
I am closing the ticket but feel free to open a new one if you need any help.

If you feel like this a valuable product, we would really appreciate it if you leave a review in the JED.

Your review is essential as we are really need to get some reviews at that point.

Kind regards,

Sakis Terzis

Founder and Lead Developer

Pro and Free needed together?