Support

Hello support team,

I am building a website with YOOtheme 4.0.7. I had included JFilters free version. Now I have upgraded to JFilters Pro (including the JFilters for YOOtheme Pro plugin) and the transparent navbar of YOOtheme does not work any more. When I disable JFilters Ajax plugin, it works again.

The Yootheme support had made this observation:

I noticed something odd on your site. The builder sections are wrapped by an additional div. Not sure how to describe it, but does "jf_results" ring a bell? Is that related to a plugin?

They suspect a bug in JFilters.

Deinstalling an Reinstalling JFilters has not solved the problem.

How can I fix the problem? Do you need access to the site?

Markus

I have added a screenshot. It is the header of each page.  The background picture of the following section should reach to the top of the page with a transparent header.

If I disable JFilters - Ajax, it works fine. I am not quite sure, whether I understand the use of the Ajax-plugin. When would you need it? Which function do I loose by disabling it? When would one want to enable Ajax in the filtering module? You advertise with it, so I assume, there must be an advantage.

Kind regards,
Markus

Here is the attachment again.

Hello Sakis,

here another try of sending the attachment.

Thank you very much for your explanation. So, I keep ajax disabled, hoping some time to receive an update.

Kind regards,
Markus