Support

Hello, I've noticed this behavior and I'm not sure if it's a bug or something I've done wrong.

I'm using RSFormPro to create a form that users can fill out and then it creates an article for the administrator to approve before publishing. The article has a few custom fields that are populated by the choices in the form and those custom fields are my JFilter filters.

When the admin gets a notification and checks the information in the article is correct they can publish the article.

The article then displays in a 'category blog' menu item on the site and the JFilters count update to reflect the change. However when i click the filter, I'm missing that article result. If i open the article to edit and just click Save and Close, without acutally changing anything, that seems to be enough that if I refresh the JFilter results page, the miss the missing result appears. I do have a custom results page but i change templates, i still see the same behavior. 

Thank you, -Brian

Hi

Not sure how this article is saved, but i suspect that it is not indexed by the Smart Search component.
JFilters uses the indexed articles of the Smart Search.

You can check that by going to the Smart Search, then press the Index btn and then check if you are getting results in JFilters.

If you are saving your articles using the custom php, you possibly have to also run the Smart Search indexer regularly.
Luckily you can use the Joomla CLI for that.

Kind regards,

Thank you Sakis! It was the Smart Search indexing or more accurately it wasn't being indexed as fast as I expected it should be.

To that end I created a cron job using the Joomla CLI ( cli/joomla.php finder:index ) that runs the indexer at sooner and on an interval that I expect and the article showed up just as expected.

Thank you for your help and this clever component. Best, -Brian

Great Brian!

I am closing the ticket.

If it's not a big inconvinience, you can leave a small review about the extension and our support.
https://extensions.joomla.org/extension/jfilters/

Kind regards,